Earlier this week, Trion experienced server issues across its games. These issues prevented players from being able to log in and resulted in other stability issues. The servers are apparently fixed now, but that alone doesn’t make up for the player experience.
With that in mind, Trion had decided to compensate players in both RIFT and ArcheAge. First, players with Patron status that logged in between November 9 and November 22 will receive a five-day time credit in whichever game they play. Those who are not Patrons can also look forward to something designed to ease the pain.
ArcheAge is an MMORPG developed by Korean developer Jake Song (former developer of Lineage) and his development company, XL Games. The game was released in Korea on January 15, 2013, Europe and North America on September 16, 2014, and has also had a closed beta in China. ArcheAge is described as a "sandpark" MMORPG, which the developers say is a hybrid of the open content style of a "sandbox" game and the more structured play experience of a "themepark" game.
RIFT players are being gifted with the Bundle of Affinity containing 100 Affinity. The bundle is claimable by one character on the account and can be accessed via the top right corner of the RIFT store page.
ArcheAge players, on the other hand, will receive the permanent cosmetic Turkey pet — Drumstick — and 1 Login Badge representing 21+ days of logins. This pack can be claimed by visiting the game’s site and logging in. Look for the ArcheAge Outage: Compensation pack.